FIRST LADY COUTURE

Welcome to the First Lady Couture Hat Fan™ Product Support Center.
We want you to enjoy your Hat Fan™ for years to come. Below you will find care guidance, FAQs, and support contact information.

Caring for Your Hat Fan™

Each Hat Fan™ is constructed with premium fabric, hand-applied embellishments, and a carved wooden base. To protect your piece:

• Store in a cool, dry place
• Avoid placing heavy items on top of it
• Keep away from water or moisture
• Use a soft cloth to dust gently
• Do not apply cleaning sprays or chemicals

Frequently Asked Questions

Are Hat Fans™ handmade?

Yes. Every Hat Fan™ is handcrafted individually, making each piece a unique work of art.

Do you offer gift certificates?

Yes! We offer digital Gift Certificates that allow recipients to redeem one Hat Fan™ in the shade of their choice.
Gift Certificates do not include shipping unless otherwise noted in a promotion.

Can I customize a Hat Fan™?

At this time, only offer approved custom design services to groups and organizations on a case-by-case basis.. All fans feature the same sculpted silhouette in 20+ stunning shades.

When will my pre-order ship?

Most pre-orders ship within 5–7 business days after production begins. Holiday cutoffs may apply.

What if my item arrives damaged?

Please email us within 7 days of delivery with photos so we can assist.

Need Help?

We are always happy to support you.

📧 hello@firstladycouture.com
We typically respond within 24–48 hours.